Frequently Asked Questions
Everything you need to know about the Minimalist Beauty Routine.
What is the MERIT return policy?
We offer free returns on all orders within 30 days of purchase. Items must be in their original packaging to qualify for a full refund.
Are MERIT products clean and vegan?
Yes, all MERIT products are formulated to meet Clean at Sephora standards, are 100% vegan, and are certified cruelty-free by Leaping Bunny.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order ships.
Can I change or cancel my order after it's placed?
Our team processes orders quickly to ensure fast delivery. Please contact us within one hour of placing your order if you need to make any changes.
Do you ship internationally?
Currently, we ship to the United States, Canada, the UK, and select European countries. We are working on expanding our shipping zones soon.
How do I find my perfect shade?
You can use our 'Shade Finder' tool on each product page or reach out to our beauty experts with a photo of yourself in natural light for a personalized recommendation.